Onborading of the uCPE | |
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AT SP Level: | 1- Assign HW to device 2- Assign the device to partner |
At Partner Level: | 1- Sites > Sites List 2- Click on: Add Single Edge ( Dual Edge or Hub HA ) 3- "Add Site" will pop up 3a- Main Tab: name + physical addres 3b- Device Tab: LAN ( IP address ) + WAN ( DHCP + NAT ) 3c- Overlay Tab: select H&S, default Breakout 3e- Local Services: + DHCP server |
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TroushoutingTroubleshooting: | |
1- Check Device UP/Dwn/Degraded? | Partner>DASHBOARD>”Device Status”>Details Partner>Site>Device Status Customer>DASHBOARD>”Device Status”>Details Customer>Site>Device Status
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use a filter | 
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2- Check WAN ( Ethernet or 5G ) UP/Dwn? | |
3- Which Ovelay the Device Use? | Customer>Site>Edit>Device Tab: LAN/WAN Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters Customer>Site>Edit>Local Service Tab: DHCP on the LAN side Customer>Site>Edit>Mgt Tab: WAN I?F to mgt to Device
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4- Check Overlay UP/Dwn? | |
5- Which policy the Device is using? | Customer>Site>Edit>Device Tab: LAN/WAN Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters Customer>Overlay>xxxx>Paramters Tab>Rule Group Customer>Rule Group>xxxxx >>> Buttom of the page
( define only the Src/Dst IP@, Src/Dst Port, Protocol/ DSCP/LAN label/Application Catagory ) |
6- Which APP / traffic rules is apply? ( Rule Group ) | |
7- how to ssh into the Device | |