Onboard Site from the Director

At SP Level:

1- Assign HW to device
2- Assign the device to partner

At Partner Level:

1- Sites > Sites List
2- Click on: Add Single Edge ( Dual Edge or Hub HA )
3- "Add Site" will pop up
3a- Main Tab: name + physical addres
3b- Device Tab: LAN ( IP address ) + WAN ( DHCP + NAT )
3c- Overlay Tab: select H&S, default Breakout
3e- Local Services: + DHCP server

Troubleshooting:

1- Check Device UP/Dwn/Degraded?

• Partner>DASHBOARD>”Device Status”>Details

• Partner>Site>Device Status

• Customer>DASHBOARD>”Device Status”>Details

• Customer>Site>Device Status

use a filter

2- Check WAN ( Ethernet or 5G ) UP/Dwn?

N/A

3- Which Ovelay the Device Use?

• Customer>Site>Edit>Device Tab: LAN/WAN

• Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters

• Customer>Site>Edit>Local Service Tab: DHCP on the LAN side

• Customer>Site>Edit>Mgt Tab: WAN I?F to mgt to Device

4- Check Overlay UP/Dwn?

N/A

4- Which Overlay is used?

• Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters

  • Default-Breakout / Hub&Spoke/…

• Customer>Overlay>xxxx>Paramters Tab>Rule Group

  • Default-template-EKI-Customers

  • inter_sites

  • . . .

5- Which APP / traffic rules is apply? ( Rule Group )

• Customer>Site>Edit>Device Tab: LAN/WAN

• Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters

• Customer>Overlay>xxxx>Paramters Tab>Rule Group

  • Default-template-EKI-Customers/inter_sites

• Customer>Rule Group>xxxxx >>> Buttom of the page

( define only the Src/Dst IP@, Src/Dst Port, Protocol/ DSCP/LAN label/Application Catagory )

6-

7- how to ssh into the Device