Skip to end of metadata
Go to start of metadata

You are viewing an old version of this content. View the current version.

Compare with Current View Version History

« Previous Version 18 Next »

headerFTU.jpg

Link to FlowChart

Onborading of the uCPE

AT SP Level:

1- Assign HW to device
2- Assign the device to partner

At Partner Level:

1- Sites > Sites List
2- Click on: Add Single Edge ( Dual Edge or Hub HA )
3- "Add Site" will pop up
3a- Main Tab: name + physical addres
3b- Device Tab: LAN ( IP address ) + WAN ( DHCP + NAT )
3c- Overlay Tab: select H&S, default Breakout
3e- Local Services: + DHCP server

Troubleshooting:

1- Check Device UP/Dwn/Degraded?

  • Partner>DASHBOARD>”Device Status”>Details

  • Partner>Site>Device Status

  • Customer>DASHBOARD>”Device Status”>Details

  • Customer>Site>Device Status

use a filter

image-20241023-125255.png

2- Check WAN ( Ethernet or 5G ) UP/Dwn?

3- Which Ovelay the Device Use?

  • Customer>Site>Edit>Device Tab: LAN/WAN

  • Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters

  • Customer>Site>Edit>Local Service Tab: DHCP on the LAN side

  • Customer>Site>Edit>Mgt Tab: WAN I?F to mgt to Device

4- Check Overlay UP/Dwn?

  • Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters

    • Default-Breakout / Hub&Spoke/…

  • Customer>Overlay>xxxx>Paramters Tab>Rule Group

    • Default-template-EKI-Customers/inter_sites

  • Customer>Rule Group>

5- Which policy the Device is using?

  • Customer>Site>Edit>Device Tab: LAN/WAN

  • Customer>Site>Edit>Overlay Tab: Overlay Section / Parameters

  • Customer>Overlay>xxxx>Paramters Tab>Rule Group

    • Default-template-EKI-Customers/inter_sites

  • Customer>Rule Group>xxxxx >>> Buttom of the page

( define only the Src/Dst IP@, Src/Dst Port, Protocol/ DSCP/LAN label/Application Catagory )

6- Which APP / traffic rules is apply? ( Rule Group )

7- how to ssh into the Device

  • No labels