Troubleshooting issue device interface down

Make sure the 128T has been restarted

connectivity
	show system connectivity router SSR-top show system connectivity internal router SSR-top show system connectivity Expand source admin@node1.conductor# show system connectivity router SSR-top Mon 2022-06-27 18:31:57 UTC Retrieving system connectivity... =============== ================= =========== Local Node Remote Node State =============== ================= =========== node1.SSR-top node1.conductor connected node1.SSR-top node2.SSR-top connected node2.SSR-top node1.SSR-top connected node2.SSR-top node1.conductor connected Completed in 0.03 seconds admin@node1.conductor# show system connectivity internal router SSR-top Mon 2022-06-27 18:32:11 UTC Retrieving internal system connectivity... =============== ================= ========================= ================= =========== Local Node Remote Node Service Address Message =============== ================= ========================= ================= =========== node1.SSR-top node1.SSR-top epm 127.0.0.2:14444 Connected node1.SSR-top node1.SSR-top routing-agent-listener 127.0.0.2:13333 Connected node1.SSR-top node1.SSR-top routing-engine-listener 127.0.0.2:2620 Connected node1.SSR-top node1.SSR-top runtime-data-store 127.0.0.1:4391 Connected node1.SSR-top node1.SSR-top runtime-data-store 127.0.0.2:6379 Connected node1.SSR-top node1.SSR-top ssc 127.0.0.2:12222 Connected node1.SSR-top node1.conductor ssc 127.0.1.2:12222 Connected node1.SSR-top node1.conductor step-repository 127.0.1.2:15555 Connected node1.SSR-top node2.SSR-top LeaderElect 127.0.0.1:2225 Connected node1.SSR-top node2.SSR-top Quorum 127.0.0.1:2224 Connected node1.SSR-top node2.SSR-top ZED 127.0.0.1:4392 Connected node1.SSR-top node2.SSR-top epm 127.0.0.3:14444 Connected node1.SSR-top node2.SSR-top http-api 127.0.0.1:4396 Connected node1.SSR-top node2.SSR-top influx-http 127.0.0.3:8086 Connected node1.SSR-top node2.SSR-top internal-ssh 127.0.0.1:932 Connected node1.SSR-top node2.SSR-top routing-agent-listener 127.0.0.3:13333 Connected node1.SSR-top node2.SSR-top routing-engine-listener 127.0.0.3:2620 Connected node1.SSR-top node2.SSR-top runtime-data-store 127.0.0.3:6379 Connected node1.SSR-top node2.SSR-top ssc 127.0.0.3:12222 Connected node1.SSR-top node2.SSR-top tank 127.0.0.3:11011 Connected node2.SSR-top node1.SSR-top LeaderElect 127.0.0.1:2223 Connected node2.SSR-top node1.SSR-top Quorum 127.0.0.1:2222 Connected node2.SSR-top node1.SSR-top ZED 127.0.0.1:4392 Connected node2.SSR-top node1.SSR-top epm 127.0.0.2:14444 Connected node2.SSR-top node1.SSR-top http-api 127.0.0.1:4396 Connected node2.SSR-top node1.SSR-top influx-http 127.0.0.2:8086 Connected node2.SSR-top node1.SSR-top internal-ssh 127.0.0.1:932 Connected node2.SSR-top node1.SSR-top routing-agent-listener 127.0.0.2:13333 Connected node2.SSR-top node1.SSR-top routing-engine-listener 127.0.0.2:2620 Connected node2.SSR-top node1.SSR-top runtime-data-store 127.0.0.2:6379 Connected node2.SSR-top node1.SSR-top ssc 127.0.0.2:12222 Connected node2.SSR-top node1.SSR-top tank 127.0.0.2:11011 Connected node2.SSR-top node1.conductor ssc 127.0.1.2:12222 Connected node2.SSR-top node1.conductor step-repository 127.0.1.2:15555 Connected node2.SSR-top node2.SSR-top epm 127.0.0.3:14444 Connected node2.SSR-top node2.SSR-top routing-agent-listener 127.0.0.3:13333 Connected node2.SSR-top node2.SSR-top routing-engine-listener 127.0.0.3:2620 Connected node2.SSR-top node2.SSR-top runtime-data-store 127.0.0.1:4391 Connected node2.SSR-top node2.SSR-top runtime-data-store 127.0.0.3:6379 Connected node2.SSR-top node2.SSR-top ssc 127.0.0.3:12222 Connected
device on the conductor
	show device-interface router SSR-top node1.SSR-top:ge-3 false n/a >>> this is the none-forwarding HA link ( for sync state ) = Link interface node1.SSR-top:ge-4 true 00:e0:ed:db:5a:10 >>>> this is the HA fabric ( forwarding ) show device-interface Expand source Mon 2022-06-27 18:33:25 UTC Retrieving device interface information... ===================== ============ ============== ==================== ==================== =================== =================== Name Forwarding Admin Status Operational Status Provisional Status Redundancy Status MAC Address ===================== ============ ============== ==================== ==================== =================== =================== node1.SSR-top:ge-1 true up up up non-redundant 00:e0:ed:db:5a:0d node1.SSR-top:ge-2 false n/a n/a n/a n/a n/a node1.SSR-top:ge-3 false n/a n/a n/a n/a n/a node1.SSR-top:ge-4 true up up up non-redundant 00:e0:ed:db:5a:10 node1.SSR-top:ge-5 false n/a n/a n/a n/a n/a node1.SSR-top:ge-6 false n/a n/a n/a n/a n/a node1.SSR-top:lte-0 true down unknown up non-redundant d2:97:2b:d6:8c:99 node2.SSR-top:ge-1 true up up up non-redundant 00:e0:ed:db:5d:9c node2.SSR-top:ge-2 false n/a n/a n/a n/a n/a node2.SSR-top:ge-3 false n/a n/a n/a n/a n/a node2.SSR-top:ge-4 true up up up non-redundant 00:e0:ed:db:5d:9f node2.SSR-top:ge-5 false n/a n/a n/a n/a n/a node2.SSR-top:ge-6 false n/a n/a n/a n/a n/a node2.SSR-top:lte-0 true down unknown up non-redundant 3e:7b:3b:e2:8c:22
device ( in linux )
	ip a enp3s0f1: UP but no IP address team-enp3s0f1: 172.16.1.1/30 ip a Expand source [t128@sn9103210032 ~]$ ip a 8: enp3s0f1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc mq master team-enp3s0f1 state UP group default qlen 1000 link/ether 00:e0:ed:db:5a:0f brd ff:ff:ff:ff:ff:ff inet6 fe80::2e0:edff:fedb:5a0f/64 scope link valid_lft forever preferred_lft forever . . . 17: team-enp3s0f1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc noqueue state UP group default qlen 1000 link/ether 00:e0:ed:db:5a:0f brd ff:ff:ff:ff:ff:ff inet 172.16.1.1/30 brd 172.16.1.3 scope global team-enp3s0f1 valid_lft forever preferred_lft forever inet6 fe80::2e0:edff:fedb:5a0f/64 scope link valid_lft forever preferred_lft forever [t128@sn9103210032 ~]$
ping the HA redundant link ( no forwarding ) of node2	ping 172.16.1.2 ping Expand source [t128@sn9103210032 ~]$ ping 172.16.1.2 PING 172.16.1.2 (172.16.1.2) 56(84) bytes of data. 64 bytes from 172.16.1.2: icmp_seq=1 ttl=64 time=0.234 ms 64 bytes from 172.16.1.2: icmp_seq=2 ttl=64 time=0.208 ms
Network interfaces
	show network-interface router SSR-top show network-interface Expand source admin@node1.conductor# show network-interface router SSR-top Mon 2022-06-27 18:31:39 UTC Retrieving network interfaces... ========= ======= ======== ========= ============ ============= ============= ========== ========== ================== ============== ========== ======== ====== Router Node Device Name Forwarding VLAN Device Type Type DHCP Address Gateway Hostname Status GIID ========= ======= ======== ========= ============ ============= ============= ========== ========== ================== ============== ========== ======== ====== SSR-top node1 lte-0 lte-0 true unsupported lte external v4 <unresolved> <unresolved> -- down 30 SSR-top node1 ge-1 wan1 true 0 ethernet external v4 192.168.0.113/24 192.168.0.1 -- up 31 SSR-top node1 ge-3 control false unsupported ethernet fabric disabled 172.16.1.1/30 -- -- n/a 36 SSR-top node1 ge-4 HAlink4 true 0 ethernet fabric disabled 172.16.2.1/30 -- -- up 32 SSR-top node2 lte-0 lte-0 true unsupported lte external v4 <unresolved> <unresolved> -- down 33 SSR-top node2 ge-1 wan1 true 0 ethernet external v4 192.168.0.116/24 192.168.0.1 -- up 34 SSR-top node2 ge-3 control false unsupported ethernet fabric disabled 172.16.1.2/30 -- -- n/a 37 SSR-top node2 ge-4 HAlink true 0 ethernet fabric disabled 172.16.2.2/30 -- -- up 35